Carpet Shipping Rates

Est. Delivery Time Est. Shipping Rate (sq. yd.)
2-3 Days $0.50 or less
3-5 Days $0.85 or less
4-7 Days $1.00 or less

Here at we take great care in shipping your carpet. Each roll is wrapped in a strong weather tight polyurethane film to protect the carpet from damage. Your carpet will be shipped by common carrier direct from the mill to you. Therefore shipping is paid on delivery. Once your order arrives in your local terminal the carrier will call you in 24 hours in advance to arrange delivery. You will need someone to recieve the order and help remove it from the truck. Carpet is rated out by the yard vs. poundage, you can divide your square footage by nine to give you square yards.

All prices are estimates and subject to change without notice.

Capel Rugs Shipping

Capel Rugs are shipped through UPS directly from Capel to you and shipping is free. Please assume that someone must be home to recieve the shipment, although it is not absolutely necessary.

Return Policies:

If your rug(s) are damaged upon arrival you may return them to Capel free of charge and choose to replace the rug(s) or cancel your order.

If you decide the rug(s) just aren't to your liking, you may ship the rug(s) back to Capel at your cost.
(Braided Rugs include a 20% restocking fee charged by Capel.)

Shipping Claims

Click the claim form link. After clicking the link, click the "print button" on your browser.
Claim Form

Here are some shipping company addresses


Overnite Transportation Co.
Corporate Claims Service
PO Box 1216
Richmond, VA 23218-1216
Fax: (804) 231-8795


Roadway Express, Inc.
Cargo Claims (A24)
P.O. Box 3577
Akron, OH 44309-3577
Fax: (330) 258-6070

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